FAQ

Frequently Asked Questions

1. Does the collar use electric shock?
   No. The Tassö training collar uses sound and vibration functions only.
2. Is the collar waterproof?
   Yes. The receiver collar is waterproof and designed for everyday outdoor use.
3. What is the remote range?
   The remote control range is up to 3200 ft in open areas.
4. Can one remote control multiple collars?
   Yes. One remote can support up to 3 collars.
5. Is the collar rechargeable?
   Yes. Both the remote and collar are rechargeable.
6. What dog sizes is it suitable for?
   The collar is designed for small, medium and large dogs.
7. How long does shipping take?
   Shipping times vary depending on destination. Average delivery time is typically 5–12 business days.
8. How can I track my order?
   Once your order ships, you will receive a tracking number by email.
9. What if I need help with my order?
   Please contact our support team at hej@tasso.se